When does airBus operate?
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During Fall and Winter terms, we offer service immediately before and after breaks. At this time, we do not operate at the beginning or end of the year. Current Schedules are available on this website.
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Do I need a reservation to ride airBus?
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No, but we strongly recommend making one. Reserve a seat for your Eastbound trip by purchasing a ticket at Michigan Union Ticket Office (MUTO). Purchasing a ticket in advance guarantees you space and entitles you to the lowest fares.
We do set aside limited space on each Eastbound trip for unreserved customers; these seats are available on a first-come, first-served basis.
All Westbound trips operate on an unreserved basis (Why?).
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I don't have Entrée Plus. Can I still ride airBus with my Mcard?
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Yes. airBus does not debit fares from Entrée Plus accounts. Rides on airBus appear on your regular university statement along with tuition, lab fees, book fines, etc. You can view all items on your statement through Wolverine Access.
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Can non-students ride airBus?
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We welcome non-students to ride as guests of registered students. We require a valid student Mcard to purchase tickets. You can purchase up to three tickets at once for you and your guests. When riding with your Mcard (Eastbound unreserved or Westbound), you can charge up to three rides to your account. Remember that each ride charged will appear on your statement.
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Why can't I buy a ticket for my Westbound trip?
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Due to unpredictable flight arrival times, your plane-to-bus connection might not work out as you plan. We don't want to sell you a ticket for a bus ride you might not take.
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Does airBus run on-time?
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Since our first trip in November 2002, over 98 percent of trips have operated on-time or ahead-of-schedule. However, unforeseen weather or traffic conditions can cause delays. Be sure to leave yourself enough time for check-in and security procedures. And avoid missing your bus by arriving at the stop at least five minutes early!
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How will I recognize airBus?
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All airBus trips operate with premium over-the-road charter coaches. Blue-and-yellow U-M campus buses sometimes appear at Metro Airport for sports teams or other events; please note that these buses are not in airBus service.
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Does airBus serve the Berry Terminal?
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airBus does not serve the Berry Terminal directly. To access Berry for your flight out, ride airBus to McNamara (the second stop). Then, walk a few feet to the Westin Hotel entrance to board a free terminal-to-terminal shuttle. On the
way back, board the terminal-to-terminal shuttle at Berry and ride to the airBus stop at LC Smith. Terminal-to-terminal shuttles run every 5 to 10 minutes. Be sure to allow an extra 15 minutes if you're flying from Berry.
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Can I ride reverse - to Ann Arbor before break or to Metro Airport after?
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We have designed our operations and our schedules around prime travel demands -- to Metro Airport before break and back to Ann Arbor after. We are not equipped to offer rides "against the flow" at this time.
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Is airBus wheelchair accessible?
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In most cases, we can arrange for an accessible bus on the trip that you need. Contact us at MSAairBus@umich.edu at least a week in advance to ensure accessibility.
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I'm curious about airBus behind-the-scenes. Can I find out more?
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Visit our Resources page for employment opportunities, operational statistics and organizational information.
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How much does it cost to ride airBus?
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See our Fares page for a full explanation of fare options and reservation procedures...
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Where can I buy an airBus ticket?
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Tickets for Eastbound trips are available at Michigan Union Ticket Office (MUTO), located in the basement of the Union. Check your season's schedule page for sales dates. We don't sell tickets for Westbound trips (Why not?)
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Where does airBus pick up and drop off?
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We offer three convenient bus stops on campus; we also serve both major terminals at Metro Airport. See our Bus Stops page for details...
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How much luggage can I bring?
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Traveling light ensures a faster ride and room for everyone's bags. We don't have a formal luggage limit, but we ask that you pack considerately.
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I already have an airBus ticket. Can I change my reservation to another trip?
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Once purchased, airBus tickets cannot be exchanged or refunded. Your ticket is valid payment to ride any Eastbound trip, but it only guarantees space on the specified trip.
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I found another ride to the airport. Can I get a refund for my airBus ticket?
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We cannot offer refunds. This helps us to keep accurate tabs on ridership and ensure availability for all who wish to ride.
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I didn't use my ticket to ride to Metro Airport. Can I use it to ride back?
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No. Tickets are valid on Eastbound trips only. Additionally, tickets are only valid for the travel season in which they were purchased.
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I didn't ride airBus to Metro Airport. Can I still ride on the way back?
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Absolutely! Simply show up for any Westbound trip and swipe your Mcard.
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